If you see emergency sediment, erosion or illicit discharge violations within the city limits during normal business hours 8:30 a.m. - 5 p.m. call (828) 232-4567.

After normal business hours, weekends and holidays please contact our on call duty officer at (828) 251-1122.

Please take the following criteria under consideration before you report any violation. The on-call duty officer will only respond to the following violation criteria:

  • Mud or sediment in a roadway, yard or basement directly related to a weather event.
  • Mud or sediment in a roadway, yard or basement when the sources of the water are not known.
  • Failure of an erosion control system that has been witnessed by a citizen or passerby.
  • Illicit discharge violations into the city owned storm drains.

Sediment or mud is being deposited on my property coming from a neighboring property. What can I do?

Report the problem to the Development Services Department at (828) 259-5846 and an inspector will be sent out to assess the problem.

My neighbor is dumping material into the storm drain. What can I do?

Report this to Stormwater Services at  (828) 232-4567.

violation violation

Soap suds run-off and food waste entering the stormwater drainage system are both violations for illicit discharge.

Violations for sediment and erosion control may be found in Section 7-12-2(h) of the Unified Development Ordinance.

Violations for illicit discharge may be found in Section 7-12-2-(k)1 of the Unified Development Ordinance.


Sediment is the loose sand, silt and other soil particles that settle at the bottom of a body of water.  Sediment can come from the decomposition of animals and plants or from soil erosion.  It can be as small as a grain of sand or as large as a boulder. Sediment moves from one place to another through the process of erosion. Erosion is the removal and transportation of rock or soil. Erosion can move sediment through water, ice, or wind.

Sediment fills up storm drains and catch basins, which are meant to carry water away from roads and homes, which increases the potential for flooding. Sediment entering stormwater degrades the quality of water for drinking, wildlife and the land surrounding streams. Sediment can clog fish gills, reducing resistance to disease, lowering growth rates, and affecting fish egg and larvae development. Sediment deposits in rivers can alter the flow of water and reduce water depth, which makes navigation and recreational use more difficult.


Stormwater Services Division
Public Works Department
McCray Coates, Stormwater Services Manager
Physical Address:  Public Works Building, 161 S. Charlotte St.
Mailing Address:  P. O. Box 7148, Asheville, NC 28802
Stormwater Services Hours:  7 a.m. - 5:30 p.m., Monday-Thursday
Main Line: (828) 232-4567